Return and Exchange Policies
Thank you for visiting my Boutique. In an effort to ensure your happiness with your garment and cut down on returns, exchanges and store credits, please try to take accurate measurements and follow the size chart. Focus on the look you’re going for and the elements of the garment’s design and adjust that vision accordingly. All the clothing are custom make but when they are custom designed especially for you, I want it to be exactly what you envisioned. My experience tells me it will be very unlikely that you would want to return any of my custom designs because before the construction of your garment, I have your thorough detailed instructions meticulously understood through communication and consultation. I’ve never had an unsatisfied customer and I refuse to start with you;)
Items must be returned within 14 days of receiving delivery.
I cannot accept returns on:
* Custom or personalized orders
* Intimate items(for health/hygiene reasons)
* Worn, damaged, altered or stained items
* Items with original tags removed or altered
Refunds will be honored in the form of a store credit minus shipping and handling cost. Once items are received and upon approval, exchanges will be honored.
Items must be returned within 14 days of buyer receiving the item to receive an exchange or a store credit.
There are no refunds but I promise to do EVERYTHING in my power to make your fashion experience with me, a pleasurable and satisfying experience.
* Full payment must be received before any items can be shipped.
* Items will be delivered to the address on the account unless you specify otherwise.
* We’re happy to offer free standard shipping on orders $99 and over anywhere in the U.S.
* For orders under $99 there is a $6.99 flat rate charge for standard shipping.
* Free shipping is based on cost of merchandise only. Sales tax does not count toward the free
* We use USPS shipping within the United States.
* Express shipping of any kind will require an additional fee.
* Most orders will ship out within 48 hours.(we do not ship on Saturdays, Sundays or Holidays)